GETAWAY® end customer management

Fully managed & optimized customer experience for vehicle rental services

★★★★★ ø 4,7-4,8

End customer apps, that inspire

Offer your end customers top-rated apps for iOS, Android and the browser - tailored to your service and your brand.

iPhone App

With a registration that converts

Put together a modular registration route for your end customers according to your needs.

  • ✓ Driving license check

    Instant validation with selfie comparison

  • ✓ ID card check

    Identity cards, residence permits and passports

  • ✓ Phone number check

    Verified telephone contact details

  • ✓ Email check

    Assurance that your emails will arrive

  • ✓ Credit check

    Determine payment reliability

  • ✓ Address check

    Assurance that your mail arrives

  • ✓ Watchlist check

    Prevent fraud before it occurs

  • ✓ Duplicate check

    Ensure the uniqueness of your customers

  • 1 Mio +

    VERIFICATIONS

  • x2,5 MORE

    ACTIVATIONS

  • < 9 Min

    ø DURATION

  • 90%

    ø Conversion

  • OPTIONAL SERVICE

    End customer support that scales with you

    Our end customer products are optimized to generate as little need for support as possible. If it does become necessary, our GETAWAY® managed service team offers your customers a personal brand experience with trained personnel.

    ✓ 24/7 Support

    ✓ Phone, LiveChat, email, WhatsApp

    ✓ Automatic scaling

    ✓ Reporting down to the minute

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CRM tools with actual impact

Benefit from proven tools for customer care along the entire life cycle.

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  • ACQUISITION

    Marketing campaigns

    Optimize your budget and generate app installations and new customers with GETAWAY® Growth Services.

  • ACQUISITION

    Landingpages

    Achieve your growth targets with search engine-optimized web landing pages tailored to your brand presence.

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  • ACQUISITION

    App Store Profile

    We create and manage an optimized app profile for the Apple App Store and Google Play Store.

  • SEGMENTATION

    User groups

    Whether VIP customers, friends or employees - segment your users easily with customized prices and access to your fleet

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  • SEGMENTATION

    Tariffs

    Increase the loyalty and value of your users with tailored (subscription) tariffs thanks to contract, invoice and payment management from GETAWAY®.

  • LOYALTY

    System messages

    All essential transactional messages in your brand design reliably and directly in the mailbox of your end customers.

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  • LOYALTY

    CRM campaigns

    Manage your customer relationship in a targeted manner with CRM campaigns to increase usage frequency, loyalty and customer value.

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  • Backoffice interface for maximum efficiency

    With GETAWAY® Admin, you can manage all customer data in the office or conveniently on the move.

    • ✓ Data management

      All end customer data can be viewed and changed at any time

    • ✓ Status management

      Simple maintenance of the user account status of your end customers

    • ✓ Document management

      Generated & uploaded documents chronologically retrievable

    • ✓ User management

      Individual access permissions for your colleagues

Wir sind bereit für Ihre Herausforderung.

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  • ✓ Expertise

    Über acht Jahre Erfahrungen der Erfolgsfaktoren

  • ✓ Aus einer Hand

    Ein Ansprechpartner für größtmögliche Synergien und Effizienz

  • ✓ Transparent

    Alle Kennzahlen mit tagesaktuellen Dashboards stets im Blick

  • ✓ Zielgerichtet

    Abgestimmter Meilenstein-Plan zur Erreichung Ihrer Geschäftsziele